Asmakam Direct has not published its own privacy policy. The policy of Asmakam Gram below applies to this order.
What we collect
Account details: name, email, phone number and delivery addresses.Order details: what you bought, when, and where it was delivered.Technical data: IP address and browser information, used to keep your session secure.Payment information
We never see or store your card, UPI or bank credentials. Payments are handled entirely by our PCI-compliant payment gateway.We store only the gateway transaction reference, so we can reconcile and refund your order.How we use your data
To process, pack, ship and invoice your order.To send transactional email — order confirmation, dispatch and delivery updates.To meet our legal obligations, including GST record keeping.We do not sell, rent or trade your personal data. Ever.Who we share it with
Courier partners receive the name, address and phone number needed to deliver your parcel.Marketplace vendors who ship their own products receive the delivery details for their portion of an order, so they can ship it to you directly.Our payment gateway receives what it needs to process the transaction.Our email and notification providers receive your email address or device token, only to deliver messages to you.Cookies and tracking
We set one essential cookie: a secure, http-only sign-in cookie that keeps you signed in. It is not used to track you.We do not use analytics, advertising or third-party tracking cookies.Browser notifications are sent only if you allow them, and you can switch them off in your browser at any time.Newsletter
We email the newsletter only if you subscribe to it. Subscribing is your consent; it is never pre-ticked or bundled with an order.You can withdraw that consent at any time with "Unsubscribe from updates" at the foot of every page. Withdrawing is as easy as subscribing.How long we keep it
Account details: for as long as your account is open, and deleted when you ask us to close it.Orders and tax invoices: for as long as GST law requires us to keep them, even after an account is closed.Newsletter subscription: until you unsubscribe.Your rights under the Digital Personal Data Protection Act, 2023
Asmakam Gram is the Data Fiduciary for the personal data described here. We process it with your consent, given when you register, order or subscribe, and for the legitimate uses the Act allows, such as fulfilling an order and meeting legal obligations.You can view and edit your profile and addresses from your account at any time.You may ask us for a summary of the personal data we hold about you and who we have shared it with, ask us to correct, complete or erase it, withdraw consent you have given, and nominate someone to exercise these rights for you in the event of death or incapacity.Erasure does not extend to invoice records, which tax law requires us to retain.Write to our Grievance Officer, to be appointed, at info@asmakamgram.org. We acknowledge within 48 hours and resolve within one month. If you are not satisfied with our response, you may complain to the Data Protection Board of India.Questions about an order from this maker? Email info@asmakamgram.org and we will put you in touch.
